Privacy Policy

Effective date: March 11, 2019

Imagia Cybernetics Inc. (« Imagia », «us», «our», «ours») operates the website https://www.imagia.com (hereinafter referred to as «Website»).

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our website and the choices you have associated with that data.

We use your data to provide and improve our website. By using our website, you consent to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used herein have the same meaning as in our Terms and Conditions which are available at https://www.imagia.com.

DEFINITIONS

Website

Website is the https://www.imagia.com website operated by Imagia Cybernetics Inc.

Personal Data

Personal data means data relating to a living individual who can be identified from such data (or from other information in our possession or likely to come into our possession).

Usage Data

Usage data are collected automatically and are generated either by the use of the website or by its infrastructure itself (e.g. the length of time a page is viewed).

Cookies

Cookies are small files stored on your device (computer or mobile device).

Data Controller

Data controller means the natural or legal person (alone, or jointly or in common with others) who determines the purposes and manner in which all personal data are or shall be processed.

For the purposes of this Privacy Policy, we are the data controller of your personal data.

Data processors (or Service providers)

The term data processor (or Service provider) refers to any natural or legal person who processes data on behalf of the data controller.

We may use the services of more than one service provider in order to process your data more efficiently.

Person concerned (or User)

By person concerned, we mean any living person who uses our website and is the subject of personal data.

Data collection and usage

We collect several types of data for different purposes in order to provide and improve our website.

Types of collected data

Personal data

When you use our website, we may ask you to provide us with certain personally identifiable information that may be used to communicate with you or to identify you ("Personal Data"). Personally Identifiable Information may include, but is not limited to:

  • Email address;
  • Last name and first name;
  • Telephone number;
  • Address, city, province, state and postal code;
  • Cookies Usage data.

We may use your personal data to send you newsletters, marketing communications or promotions and other information that may be of interest to you. You can choose not to receive any or all communications from us by clicking on the unsubscribe link, by following the instructions in each email we send or by contacting us.

Usage data

We may also collect information about how you access and use our website ("Usage data"). This usage data may include information such as the Internet Protocol address (i.e., IP address) of your computer, browser type and version, the pages of our website that you visit, the date and time of your visit, the length of time spent on those pages, unique device identifiers and other diagnostic data.

Tracking and cookie data

We use cookies and other similar tracking technologies to track activity on our website, and we retain certain information.

Cookies are low-volume data files that may contain an anonymous unique identifier. Cookies are sent to your browser from a website and are stored on your device. Other tracking technologies such as pixels, tags and scripts are also used to collect and track information and to improve and analyze our website.

You can set your browser to refuse all cookies or to notify you when a cookie is sent. However, if you do not accept cookies, you may not be able to use certain elements of our website. Below some examples of cookies we use:

  • Session cookies. We use session cookies to operate our website.
  • Preferred cookies. We use preference cookies to store your preferences and settings.
  • Security cookies. We use security cookies for security reasons.

Data usage

Imagia Cybernetics Inc. uses the data collected for a variety of purposes:

  • To provide and insure our website;
  • To inform you of the changes made to our website;
  • To enable you to use the interactive features of our website whenever you wish to do so;
  • To ensure customer support;
  • To collect valuable data or analysis that will allow us to improve our website;
  • To control the use of our website;
  • To detect, prevent and solve technical problems;
  • To provide you with news, special offers and general information about other goods, services and events that we offer that are similar to those that you have already purchased or about which you have already inquired, unless you have already indicated that you do not wish to receive such information.

Legal basis for the processing of personal data under the General Data Protection Regulation (GDPR)

If you reside in the European Economic Area (EEA), the legal basis of Imagia Cybernetics Inc. with respect to the collection and use of personal data described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it.

Imagia Cybernetics Inc. may process your personal data:

  • Because we need to execute a contract between you and Imagia;
  • Because you authorized us to do so;
  • Because we have a legitimate interest in carrying out this processing and your rights do not take precedence over this legitimate interest;
  • For payment processing purposes;
  • To respect the law.

Data rentention

Imagia Cybernetics Inc. will retain your personal data only as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data only to the extent necessary for us to comply with our legal obligations (for example, to comply with applicable law), resolve disputes and enforce our agreements and policies.

Imagia Cybernetics Inc. will also retain the Usage data for internal analyses. usage data is generally retained for a shorter period of time, except when such data is used to enhance security or improve the functionality of our website, or if we are legally required to retain such data for a longer period of time.

Data transfer

Information about you, including your personal data, may be transferred from your region, province, country, or other territorial division to - and stored on - computers located in a place where data protection legislation differs from that of the jurisdiction in which you reside.

If you reside outside of Canada and choose to provide information to us, please be aware that we transfer data, including personal Information, to and from Canada and process it there.

By accepting this Privacy Policy and submitting this information, you consent to this transfer.

Imagia Cybernetics Inc. will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy and your personal data will not be transferred to any organization or country unless adequate controls are in place, including with regard to the security of your data and other personal data.

Data transmission

Communication of data to law enforcement agencies

In certain circumstances, Imagia Cybernetics Inc. may be required to disclose your personal data if required to do so by law or in response to valid requests from public authorities (e.g. a court or government agency).

Legal requirements

Imagia Cybernetics Inc. may disclose your personal data if it believes in good faith that it is necessary to do so in order to:

  • Fulfilling a legal obligation;
  • Protect and defend the rights and/or property of Imagia Cybernetics Inc.;
  • Preventing or investigating possible wrongdoing through its website;
  • Ensure the personal safety of users of its website or the public;
  • Being protected against civil liability.

Data security

The security of your data is important to us. However, please keep in mind that no method of data transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable methods to protect your personal data, we cannot guarantee its absolute security.

"Do Not Track" Signals under the California Online Protection Act (CalOPPA)

We do not support "Do not track" ("DNT"). "Do not track" is a preference you can set in your web browser to indicate to websites that you do not want to be tracked. 

You can enable or disable "Do not track" by going to the Preferences or Settings page of your web browser.

DATA PROTECTION RIGHTS GRANTED TO YOU BY THE GENERAL DATA PROTECTION REGULATION (GDPR)

If you live in the European Economic Area (EEA), you have certain data protection rights. Imagia Cybernetics Inc. intends to take reasonable steps to allow you to correct, modify or delete your personal data or to limit its use.

If you would like to know what personal information we hold about you and would like it deleted from our systems, please contact us.

Under certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we hold about you. When this option is offered, you can view or update your personal information or request its deletion in the Settings section of your account. If you cannot perform these actions yourself, please contact us for assistance.

Right of rectification. You have the right to have your data corrected if they are inaccurate or incomplete.

Right of opposition. You have the right to object to us processing your personal data.

Right of limitation. You have the right to ask us to limit the processing of your personal data.

The right to data portability. You have the right to receive a copy of the information we hold about you in a commonly used, structured and machine-readable format.

Right to withdraw consent. You also have the right to withdraw your consent at any time if Imagia Cybernetics Inc. has relied on your consent to process your personal data.

Please note that we may ask you to prove your identity before responding to requests of this nature.

You have the right to make a complaint to a data protection authority about our collection and use of your personal data. For further details, please contact the data protection authority nearest to you in the European Economic Area (EEA).

Service providers

We may use third party companies and third parties to facilitate the provision of our website ("Service providers"), to provide service on our behalf, to provide services related to our website, or to help us analyze how our website is used.

These third parties only have access to your personal data to perform these tasks on our behalf and are prohibited from disclosing it or using it for any other purpose.

Analyses

We may use third party service providers to monitor and analyze the use of our website.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports on website traffic. Google uses the collected data to track and monitor the use of our website. This data is shared with other Google services. Google may use the data collected to contextualize and customize the ads of its own advertising network.

You can prevent your website activities from being made available to Google Analytics by installing the Google Analytics Opt out browser add-on plug-in. This plug-in prevents the Google Analytics JavaScript code (ga.js, analytics.js and dc.js) from sharing information about visit activity with Google Analytics.

For more information about Google’s privacy practices, please visit the Google Privacy and Terms web page:  https://policies.google.com/privacy?hl=en

Links to other sites

Our website may contain links to other sites that we do not operate. If you click on a third party link, you will be redirected to that third party's site. We strongly recommend that you review the privacy policy of each and every site you visit.

We have no control over the content, policies or privacy practices of third party sites or services and assume no responsibility for them.

Children's privacy

Our website is not directed to persons under the age of 18 ("Children").

We do not knowingly collect any personally identifiable information from persons under the age of 18. If you are a parent or guardian and you know that your child has provided us with personal information, please contact us. If we learn that we have collected personal information from children without verifying parental consent, we will take steps to delete this information from our servers.

Changes to this privacy

We reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Before the change takes effect, we will notify you by email and/or by posting a prominent notice on our website and we will update the "effective date" at the top of this Privacy Policy.

You should review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

Contact Us

For any question related to the present Privacy Policy, please contact us by email at [email protected]